Custom Travel
Solutions Since 2020
provides higher bottom line revenue at any level of demand
Our "ideology, philosophy, mission, vision, strategy & goals"
Mission The mission of the Hotel Brand is to put hospitality services on the highest level in order to satisfy the demands and expectations of guests. Our aim is to make the Hotel a place for encounters, business success, pleasant meetings and gala ceremonies.
Vision
The ideology of our vision is to continue to apply and set the highest standards of service quality and in that way justify and uphold the reputation that we have among the guests, partners, competitors and the wider community. We use and constantly introduce environmentally friendly technologies and processes in order to remain in balance with nature and also meet the needs of contemporary society. Tradition is a testament to our success but in the future we also want to embrace the changes that modern time brings and become more attractive in the market and more interesting to our guests and partners.
Under One Roof Grow Your Business with : Strategy
1. Partnership with guests & Hotels Guest satisfaction is the most important thing for us and we try with our quality of services to exceed their expectations. Our goal is to make every guest feel like at home and that for this reason he chooses Hotel Grand again for his accommodation facility. We provide services at the highest level that will meet the needs and expectations of guests and will recognize their requirements through open communication, satisfaction monitoring and analysis of compliments and complaints.
2. Employees. Accepting new knowledge and technologies is a condition for progress including quality Tainting and education because of that our strategy is based on the education and training of all employees and constant communication between all departments of the hotel. We support teamwork, personal responsibility and initiative of each employee.
3. Relations with co partners & suppliers. Purchase as one of the most important departments in the hotel requires a choice of reliable Suppliers that allows us to provide the guest, who is the end-user of services, with highest quality and more adequate accommodation in the Hotel Grand. We will base our relationship with suppliers on mutual interests and on the development of good partnerships.
4. Satisfaction of interesting parties Hotel Grand will improve the volume and structure of hospitality services, thereby satisfying the wishes and expectations of all parties: guests, business partners, travel agencies, NGO, government and sports institutions, employees, owners and suppliers.
Core Value
Quality
Our development philosophy is characterized by ingenuity, resourcefulness, and quality, and each project is managed in partnership with owners and investors. We maximize each currency invested in the property, yielding top quality hotels that lead their market and generate the highest possible profit for both.
01
Integrity
We don’t just talk a good game. We hold ourselves to the highest standard when it comes to integrity. We insist on transparency in all our partnership, and the quality it yields has become our hallmark.
02
Profitability
Only investors, owners and associates operate as true partners in the company. Together, we focus on efficient and effective operations, promoting accountability and continually seeking innovation in all areas of our business. Through these efforts, we continue to enhance financial profit to our partners .
03
Community
We are in the business of serving people, and that extends to our community as well as our business. Our community mission is to partner with charitable organisations that provide food and shelter to those in need.
04
Rewarding environment
Our employees are our biggest asset, and in order to operate at the top, we have to attract and retain the top talent in the industry. We do that simply by making work as a fun! We provide a rewarding environment, one in which our employees enjoy immediate and personalized feedback, opportunities for learning and growth, and recognition for individual and team contribution. Our simple formula for our employees that, work as a home and earn as a boss.
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Wide Selection of Tours / Hotels
Offering tours in 100+ destination and on all over Uttarakhand, allows you to easily find and book your favourite day tours and package tours..
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Thoughts from our guests
Dr. Abhinav Goel
My experience with ONLY Hotels has been very positive, the staff is very courteous and always willing to help with any requirement. Their service is prompt and efficient and their properties are also good. I wish them all the best.
Yash Rawat
Three-star hotel with five-star facility." Such a lively atmosphere with cooperative staff. This hotel made me and my grandparents feel so homely, that I will recommend it to everyone who's planning to do vacation.
Guy Hawkins
ONLY Hotels is different from other players in the field, they understand how to deliver a great stay to their guests, I found staying at their property in Rishikesh very satisfying and good value for money.
Saurabh
Great hotel in rishikesh. I and my friend stayed in this hotel the hotel was awesome and the staff was very helpful and friendly the room was very clean and the view of the outside was outstanding....
Ani pet
Beautiful place you should go and visit Carrying and cooperative staff Healthy and tasty meals Nice infrastructure Best place for holiday and vacation Neat and clean rooms bathrooms with proper hygiene
Lila E
Very attentive staff, clean rooms, lots of hot water, good wifi, great food and room service, Truly enjoyed my stay. Very responsive to my needs/wants. Warm heated rooms, elevator, close to Aims hospital and paunch karma clinic
Vidhusi
Great experience in hotel and staff was very polite and helpful, thanks to entire staff was very good, Breakfast was also nice and room service is very good. Over all good experience and highly recommended.
Ush Pradhan
Best luxury hotel in rishikesh with affordable rates The hotel is so comfortable. staff is helpful. its a five-star place is rishikesh. loved it. the food is awesome. we stayed there for 5 days but wanted to stay there for more. Can’t wait to visit again
Saanvi Deshayi
Nice ambient environment We had a fantastic two nights staying here. the staff are so helpful, even coordinating our dialogue with our airline to retrieve lost baggage. The food was a highlight and room comfortable and convenient. Cozy and pleasant stay.
Parvati Sharma
Really lovely place for a few days to explore this amazing city. Staff was extremely friendly and helpful. They helped me with everything and were so kind. Breakfast choice everything you need! Loved it. Would come back for sure. Perfect for solo travellers. Nice to meet other people there.
Prisha Sangar
The rooms are attractive & bright, some with their own style. There is an excellent restaurant set in a peaceful area, which is clearly a 'destination' in itself for some visitors.